Place of Service Codes

Place of Service Codes is also known as POS codes in Medical Billing and are maintained by CMS –Centers for Medicare and Medicaid Services). This Place of Service codes is a 2 digit numeric codes which is used on the HCFA 1500 claim form while billing the medical claims to the health care insurance companies, denoting the place where the healthcare services was performed  from the provider to the patient.

Place of Service Codes – CMS POS Codes 2021 List in Medical Billing:

List	Name	Description
01	Pharmacy	Pharmacy is a place where medicinal drugs and other medically related things are sold or dispensed.Place of Service 01 is indicated, when the services rendered by pharmacy setting to the patient.
02	Telehealth or Telemedicine	Place of Service 02 – POS 02 Description in Medical Billing
03	School	It is a place or location whose main motive is education.
04	Homeless Shelter	Homeless shelter is a place whose primary purpose is to provide a temporary shelter to homeless individual and families.Place of service 04 is designated, when the homeless service agency provides the temporary housing services to the homeless individual and families. (Example: Temporary emergency Shelter’s provided during natural disaster).
05	Indian Health Services Free – Standing Facility	It’s a place operated and owned by IHS, which provides medical services (such as diagnostic, therapeutic, and rehabilitation services) to American Indian and Alaska Natives who do not require hospitalization.Place of service 05 is indicated, when the health care services provided by IHS to American Indian and Alaska natives on free standing facility.
06	Indian Health Services Provider – Based Facility	It’s a place operated and owned by IHS, which provides medical services (such as diagnostic, therapeutic, and rehabilitation services) rendered by, or under the supervision of physicians to American Indian and Alaska Natives admitted as inpatient or outpatients.Place of service 06 is indicated, when the medical services provided by IHS under the direction of medical doctors to American Indian and Alaska natives admitted as inpatient or outpatients.
07	Tribal 638 Free-Standing Facility	It’s a place operated by tribes under 638 agreement, which provides medical services (such as diagnostic, therapeutic, and rehabilitation services) to tribal members who do not require hospitalization. Place of service 07 is denoted, when the medical services provided to tribal members on free standing facility.
08	Tribal 638 Provider-Based Facility	It’s a place operated by tribes under 638 agreement, which provides medical services (such as diagnostic, therapeutic, and rehabilitation services) to tribal members admitted as inpatients or outpatients. Place of service 08 is denoted, when the medical services provided to tribal members admitted as inpatients or outpatients.
09	Prison/Correctional Facility	Prison relate as correctional facility, jail, custodial, lock up, detention center or any other alike facility maintained by either Federal, State or local authorities for the purpose of confinement or treatment of mature or immature unlawful criminals.
10	Unassigned	N/A
11	Office	Place of Service 11 – POS 11 Description with example in Medical billing
12	Home	Place of Service 12 – POS 12 description with example in Medical Billing
13	Assisted Living Facility	Place of service 13 – Assisted Living Facility Description: Place of service 13 is indicated when mass residential facility with independent living units providing assessment of each resident’s requirements and on-site support 24/7, with the ability to provide or arrange for services (including well-being precaution services and other services). Place of Service 13 also known as POS 13 in Medical billing. When the services performed in Assisted Living Place, then it is indicated with place of service 13.
14	Group Home	Place of service 14 is stated on claim form when a residence, with common living areas, where customers get direction and other facilities like behavioral and/or social facilities, custodial facility, and slight facilities (Example: Prescription management) performed.
15	Mobile Unit	Place of service 15 also called as POS 15 and it is indicated when a facility/unit that moves from place-to-place equipped to provide preventive, screening, diagnostic, and/or treatment services.
16	Temporary Lodging	Place of Service 16 is indicated, when a place or location where the patient receives health care services, and which is not identified by any other POS code.
17	Walk-in Retail Health Clinic	POS 17 is reported when a walk-in health clinic, other than an office, urgent care facility, pharmacy or independent clinic and not described by any other POS code, that is placed inside a retail process and provides, on an ambulatory source, preventive and primary care services.
18	Place of Employment-Worksite
19	Off Campus – Outpatient Hospital	Place of Service 19 – POS 19 Description in Medical Billing
20	Urgent Care Facility	POS 20 – Urgent Care Facility Description: POS 20 is indicated when a location, distinct from a hospital emergency room, an office, or a clinic, whose purpose is to diagnose and treat illness or injury for unscheduled, ambulatory patients seeking immediate medical attention. Place of Service 20 is also known as POS 20 and when the services performed in an “Urgent Care Facility”, it is indicated by place of service 20 in medical billing
21	Inpatient Hospital	Place of Service 21 – POS 21 description with example in Medical Billing
22	On Campus – Outpatient Hospital	Place of Service 22 – POS 22 vs 11 with Description in Medical billing
23	Emergency Room – Hospital	Place of Service 23 – POS 23 description with rules in Medical Billing
24	Ambulatory Surgical Center	Place of Service 24 – POS 24 Description with example in Medical Billing
25	Birthing Center	POS 25 is reported when a facility, other than a hospital’s maternity facilities or a physician’s office, which provides a setting for labor, delivery, and immediate post-partum repair as well as instant care of new born infants.
26	Military Treatment Facility	POS 26 is indicated when a medical facility operated by one or more of the Uniformed Services. MTF also denotes to certain former USPHS facilities now chosen as USTF.
27-30	Unassigned	N/A
31	Skilled Nursing Facility	Place of Service 31- POS 31 vs 32 Description in Medical Billing
32	Nursing Facility	Place of Service 32 – POS 32 vs 31 Description in Medical Billing
33	Custodial Care Facility	Place of Service 33 – Custodial Care Facility Description: Place of service 33 is reported when a facility which provides room, board and other personal assistance services, generally on a long-term basis, and which does not include a medical component. Place of service 33 is also known as POS 33 in Medical Billing and when the health care services rendered in Custodial Care facility it is reported with POS 33.
34	Hospice	Place of Service 34 is reported when a facility, other than a patient’s home, in which palliative and supportive care for terminally ill patients and their families are provided. Place of service 34 reported on the claim form, when the procedure performed in Hospice. It is also known as POS 34.
35-40	Unassigned	N/A
41	Ambulance – Land	POS 41 is stated when a land vehicle specially designed, equipped and operated for lifesaving and transferring the sick or injured.
42	Ambulance – Air or Water	POS 42 is stated on a claim form when water or an air vehicle specially designed, furnished and operated for lifesaving and transferring the sick or injured.
43-48	Unassigned	N/A
49	Independent Clinic	Place of Service 49 – Independent Clinic Description: Place of service 49 is indicated when a location, not part of a hospital and not described by any other Place of Service code, that is organized and operated to deliver precautionary, diagnostic, therapeutic, rehabilitative, or palliative facilities to outpatients only. Place of Service 49 is also known as POS 49. When the procedure performed in Independent Clinic, then the claims reported with place of service 49.
50	Federally Qualified Health Center	Place of service 50 – Federally Qualified Health Center Description: Place of service 50 is used when a facility placed in a medically underserved space that delivers Medicare recipients precautionary primary medical services under the broad direction of a practitioner. Place of Service 50 in Medical billing also called as POS 50. When the procedure performed in Federally Qualified Health Center, it is indicated with place of service 50.
51	Inpatient Psychiatric Facility	Place of Service 51 – Inpatient Psychiatric Facility Description: Place of Service 51 is indicated when a facility that provides inpatient psychiatric services for the diagnosis and treatment of mental illness on a 24-hour basis, by or under the supervision of a physician. Place of service 51 is also known as POS 51. When the procedure performed in “Inpatient Psychiatric Facility”, then it is reported with Place of service 51.
52	Psychiatric Facility – Partial Hospitalization	POS 52 is reported on a claim form when a facility for the diagnosis and treatment of mental illness that delivers a scheduled therapeutic package for patients who do not necessitate full time hospitalization, but who need wider packages than are probable from outpatient visits to a hospital-based/affiliated facility.
53	Community Mental Health Center	POS 53 is indicated on a claim form when a facility that delivers the subsequent facilities such as ·         Outpatient services, with specified outpatient services for kids, the aged, individuals who are persistently long time ill, and residents of the CMHC’s mental health services area who have been discharged from inpatient services at a mental health facility. ·         Emergency care facilities (24 hours a day). ·         Day treatment, other partial hospitalization facilities, or psycho-social rehabilitation facilities. ·         Showing for patients being considered for admission to State mental health facilities to conclude the suitability of such admission and ·         Consultation and education services.
54	Intermediate Care Facility/ Individuals with intellectual Disabilities	Place of service 54 Description: A facility which primarily delivers health-related services and care beyond the level of custodial care to individuals but does not deliver the level of care or services offered in a hospital or Skilled Nursing Facility.
55	Residential substance abuse treatment facility	Place of service 55 Description: A facility which delivers services for substance abuse (Drug and alcohol) to live-in people who do not need critical medical services. Services consists individual and group remedy and counseling, family counseling, laboratory tests, drugs and supplies, psychological testing, and room and board.
56	Psychiatric Residential Treatment Center	Place of service 56 indicated when a facility or separate portion of a facility for psychiatric services which delivers a full 24-hour therapeutically scheduled and professionally operated group living and learning setting.
57	Non-residential substance abuse treatment facility	Place of service 57 is reported when a facility which delivers services for substance abuse (Drug and alcohol) on an ambulatory basis.  Services consists individual and group remedy and counseling, family counseling, laboratory tests, drugs and supplies, and psychological testing.
58-59	Unassigned	N/A
60	Mass Immunization Center	Place of service 60 is indicated when a setting where practitioners manage influenza virus and pneumococcal pneumonia vaccinations and bill these treatments as electronic claims, paper claims, or using the roster billing mode. This normally takes place in a mass immunization location (such as: PHC – Public Health Center, drugstore, or mall but may contain a doctor office setting.
61	Comprehensive Inpatient Rehabilitation Facility	POS 61 Description: A facility that delivers comprehensive rehabilitation facilities under the direction of a doctor to inpatients with physical disabilities. Services contain physical, occupational therapy, speech pathology, social or psychological facilities, and orthotics and prosthetics facilities.
62	Comprehensive Outpatient Rehabilitation Facility	POS 62 is reported when a facility that delivers comprehensive rehabilitation facilities under the direction of a doctor to outpatients with physical disabilities. Services contain physical, occupational therapy, and speech pathology facilities.
63-64	Unassigned	N/A
65	End Stage Renal Disease Treatment Facility	POS 65 reported when a facility other than a hospital, which delivers dialysis services, maintenance, and/or training to patients or caregivers on an ambulatory or home-care basis.
66-70	Unassigned	N/A
71	Public Health Clinic	POS 71 is stated on the claim form when a certified facility which is situated in a rural medically underserved region that delivers ambulatory primary health care under the general instructions of a doctor.
72	Rural Health Clinic	Place of Service 72 – Rural Health Clinic Description: Place of Service 72 is reported on the claim form when a certified facility which is located in a rural medically underserved area that provides ambulatory primary health care under the general instructions of a physician. Place of Service 72 is indicated when the procedure performed in Rural health Clinic. Place of Service 72 is also called as POS 72 in Medical Billing.
73-80	Unassigned	N/A
81	Independent Laboratory	Place of Service 81 – POS 81 description with guidelines in Medical Billing
82-98	Unassigned	N/A
99	Other Place of Service	Other Place of Service which is not identified above should be reported with place of service 99

Note: HCFA (Health Care Financing Administration) 1500 claim form also known as CMS 1500 claim Form or health care professional claim form in medical billing.

POS codes designate where the actual health services are being performed, whether it is home, hospital, office, and clinic, etc. This place of service codes is a required field on the claim form block number 24B, and should be indicated with the two digit numeric code indicating where the health services are being provided to the patient.

For examples:

• Place of service code for medical office visit is reported with the place of service 11 in Medical billing.
• On Campus-Outpatient Hospital is reported with the place of service 22 in Medical billing.
• Place of service code for an Off Campus-Outpatient Hospital is reported with the place of service 19 in Medical billing.
• Inpatient Hospital is reported with the place of service 21 in Medical Billing.
• Place of service code for an Emergency room visit is reported with the place of service 23 in Medical Billing.
• Ambulatory Surgical Center is reported with the place of service 24 in Medical billing.
• Place of service code for an Urgent care facility visit is reported with the POS 20 in Medical billing, etc.

How to select POS codes?

Select the appropriate POS code for each service from the place of service codes listed above. Block number 24b is used to recognize the locality where the health service was rendered.

Claims can be submitted in two ways:

If its Electronic claims, appropriate two digit POS codes are selected in the Charge Entry/Charge Master screen.

If its Paper claims, appropriate two digit POS code are entered manually while submitting the claims to the insurance companies.

How to get rid of denials while using POS codes?

1. When submitting the health care claims, first we should make sure the claims are reported with correct place of service codes and should match the address and ZIP entered in the service location in order to avoid the denial of claims from the insurance companies.
2. Next, we need to check the POS code submitted is compatible with procedure code billed. If the POS code submitted is unreliable with the procedure code on the claim form, then the claims will not be reimbursed. Because indicating the incorrect place of Service codes may lead insurance companies to deny the claims stating “Submit the claims with correct place of service codes” or “Place of Service codes are invalid with the procedure code submitted”.

Example 1: If an Off Campus – Outpatient hospital service is reported with Place of service 24, the claim may be denied by insurance companies. Place of service 24 is for an ambulatory surgical services and for an Off Campus – Outpatient hospital service, claim should be reported with place of service 19.

Example 2: If an On Campus – Outpatient Hospital service is reported with Place of service 21, the claim may be denied as “Incorrect Place of service codes, resubmit the claim with a correct place of service”. Place of service 21 is inpatient Hospital and for an On Campus – Outpatient Hospital service, claim should be reported with the place of service 22 in order to process the claim correctly from the insurance companies.

Reporting incorrect POS code may result in a denial of the claim, so it is very important for us to submit the claims with correct place of service codes to avoid the denials from the health care insurance companies.

What if the claim denied as Invalid/Incorrect Place of Service codes?

Below steps needs to followed when claim denied for Invalid/Incorrect place of service codes in order to rectify the denial:

1. Review other Date of service for this patient to ascertain if same CPT/DX/POS were paid previously, if yes, call the insurance company and reprocess the claim.
2. If no previous Date of service paid, send the claim to coding to reviews the correctness of CPT/DX/POS. If it is correct, call the insurance to reprocess the claim
3. If insurance rep refused to reprocess the claim based on the EOB/ERA/previous, then submit an appeal with medical records.
4. If coding team suggest an alternative codes, update the codes and submit a corrected claim appending “CORRECTED CLAIM” in block number 19
5. If previous notes states, appeal is already sent, then call the insurance company for appeal status.