Aetna address and Provider Phone Number

Aetna address and Aetna Provider Phone Number for Claims – Complete list:

States with Abbreviation List	Aetna Address for Filing Claims
1) Colorado - CO 2) Connecticut - CT 3) District of Columbia - DC 4) Delaware - DE 5) Iowa - IA 6) Illinois - IL 7) Indiana - IN 8) Kansas - KA 9) Kentucky - KY 10) Massachusetts - MA 11) Maryland - MD 12) Maine - ME 13) Michigan - MI 14) Minnesota - MN 15) Missouri - MO 17) Montana - MT 18) North Dakota - ND 19) Nebraska - NE 20) New Hampshire - NH 21) New Jersey - NJ 22) New york - NY 23) Ohio - OH 24) Oklahoma - OK 25) Pennsylvania - PA 26) Rhode Island - RI 27) South Dakota - SD 28) Texas - TX 29) Virginia - VA 30) Vermont - VT 31) Wisconsin - WI 32) West Virginia - WV 33) Wyoming - WY	Aetna PO Box 981106 El Paso, Texas 79998-1106
1) Alabama - AL 2) Alaska - AK 3) Arizona - AZ 4) Arkansas - AR 5) California - CA 6) Florida - FL 7) Georgia - GA 8) Hawaii - HI 9) Idaho - ID 10) Louisiana - LA 11) Mississippi - MS 12) North Carolina - NC 13) New Mexico - NM 14) Nevada - NV 15) Oregon - OR 16) South Carolina - SC 17) Tennessee - TN 18) Utah - UT 19) Washington - WA	Aetna PO BOX 14079, Lexington, KY 40512-4079

Aetna Member Services	Aetna Address for Member Services
Corporate Headquarters	151 Farmington Avenue Hartford, CT 06156
Aetna addresses for Pharmacy	Aetna Pharmacy Claims: Aetna Pharmacy Management PO Box 52444 Phoenix, AZ 85072-2444 Mail order drug ordering address: Aetna Rx Home Delivery PO Box 417019 Kansas City, MO 64179-9892

For below plans submitt to the following address:	Aetna Address for Claims Submitting
For all Aetna Student Health and Medicare Plans use:	PO Box 191106 El Paso, TX, 79998-1106
For all Aetna Voluntary and Limited Benefits Plans use:	PO Box 14079 Lexington, KY 40512-4079

Aetna Address for submitting Dental Claims
PO Box 14094 Lexington, KY 40512-4094

Aetna Medicare Solutions	Aetna Address
	Mailing address: PO Box 14088 Lexington, KY 40512
Request a Medical coverage decision by Mail:	Medical Service: PO Box 14079 Lexington, KY 40512-4079
Request a Medical Appeal by Mail:	Aetna Medicare Part C Appeal and Grievances PO Box 14067 Lexington, KY 40512
Request a Drug Coverage decision by Mail:	Aetna Medicare Coverage decisions: PO Box 7773 London, KY 40742
Requesting a Drug Appeal by Mail:	Aetna Medicare Part D Appeals & Grievances PO Box 14579 Lexington, KY 40512

Resources	Aetna Provider Phone Number
Aetna Credentialing	Customer Service Department 800-353-1232 (Medical and Behavioral Health) 800-451-7715 (Dental) Council for Affordable Quality Healthcare (CAQH) 888-599-1771
Pharmacy	Precertification 855-240-0535 Aetna Speciality Pharmacy 866-782-2779
Mental health and Substance abuse	Refer to the back side of the member ID card
National Medical Excellence Program	877-212-8811
Aetna Student Health Aetna Workers Comp Access Meritain Health	Refer Member Identification card
Aetna Signature Administrators	800-238-6288
CoverMyMeds	866-503-0857 (Preauthorization) 866-452-5017 (General Information)
Aetna Medical and Behavioral health	888-632-3862
Coventry (Including workers compensation and auto injury)	800-937-6824
Dental	800-451-7715
Pharmacy	800-238-6279

Aetna Provider Phone Number for below plans - 800-624-0756
Aetna Medicare Plan (HMO)
Aetna Medicare Prime Plan (HMO)
Quality Point of Service (Except the ID starts with W)
HMO (Except the ID starts with W)
Aetna Medicare Plan Open Access (HMO)
Aetna Open Access HMO
Aetna Choice POS
Aetna Medicare Plan (PPO)
Aetna Medicare Prime Plan (PPO)

Aetna Provider Phone Number for below listed plans - 888-632-3862
Aetna Select
Elect Choice
HMO (Member ID starts with W)
Quality Point of Service (Member ID starts with W)
Managed Choice POS
Aetna Health Network Only
Aetna Open Access Elect Choice
Open Access Aetna Select
Aetna Choice POS II
Aetna Health Network Option
Aetna Open Access Managed Choice
Open Choice PPO
Traditional Choice

Aetna Provider Phone Number for the following listed plans - 888-772-9682
Aetna Limited Benefits Insurance Plan (PPO)
Aetna Voluntary Group Medical Plan (indemnity Plan)

Resources	Aetna Provider Phone Number List (California)
Aetna Medicare Advantage Plans and HMO Based Plans (California)	800-624-0756
All other Plans (California)	888-632-3862
Aetna HMO Plans (California)	888-702-3862 (Benefit Questions or Claim Inquiries)
Aetna PPO Plans (California) Aetna Choice Plans (California) Aetna Indemnity Plans (California)	888-802-3862 (Benefit Questions or Claim Inquiries)
Aetna Dental (California)	877-238-6200
Aetna Life Insurance (California)	800-523-5065
Aetna Pharmacy (California)	800-238-6279 888-792-3862 (Mail order drug)
Aetna Vision Discount Programs (California)	800-793-8616
Informed health line (California)	800-556-1555 (24 hrs Nurse Help line)
Aetna Behavioral Health (California)	800-424-5702

Resources	Aetna Better health Provider Phone Number
Member Services/Eligibility Verification Prior Authorizations Provider Relations	866-638-1232